Terms of service
The service you demand will follow the rules you set and we will follow simple common processes as following:
1. You may start with a Request for Information or Request For Quotation
2. We may need to do an assessment
3. We answer with the Information required or with a Quotation
4. Upon your acceptance, we expect your Purchase Order
5. We answer with Purchase Order Confirmation, then we start the job
6. Once the job is finished and accepted, we bill you according to the Purchase Order
7. Payment: wire transfer, check, money, credit card as you prefer.
It depends on the service and content you get and it will be regulated by the PO you place to us, but as general reference 3 to 6 months warranty are always covered.
You may want extended warranty or maintenance services: these will be discussed separately, object of a specific order. But we can tell you since now: you will be happy because our purpose is to serve you at best prices.
Documents: we don't want to bother you with forms or formal document to fill up, we can use the forms and templates you are accustomed to use in your business practices or manage everything via e-mail if you like so and it is allowed by law in the Countries where you require our services
Legal regulations: we respect the law of each Country where you demand our services, as simple as that!
In case of issues (litigation, missing payments, etc.): we will be supported by FEDERMANAGER.